The job we do most
Brake Service & Repair
Pads, rotors, hoses and hydraulics on most makes and models. We scan the warning light free, show you what we found, and price the job before anything comes apart.
Brake service detailsBenton, Arkansas · Since 1990
The repair is done when it stays done.
Family-owned auto repair on Longhills Road, backed by a 2-year, 24,000-mile warranty on parts and labor. Most makes and models, a written estimate before we start, and a ride home while we work.
Every repair2 years / 24,000 miles
Two years is a long time to stand behind a repair.
Parts and labor, 2 years or 24,000 miles, whichever comes first. It is not a headline we picked because it sounded generous. It is the number we have to honor when a job comes back, and it is the reason we would rather diagnose a car properly the first time than get it out of the bay quickly.
Bring the warning light in and we will scan it for free. You will get a written estimate, and nothing happens to your car until you have approved it.
Warning lightScanned free
Before we startWritten estimate
While we workRide home included
No appointmentWalk-ins when free
In the bayMost makes & models
What comes through the doors
Nine things we fix most, and everything around them
Baxley's is a full-service shop, not a specialist counter. Brakes and diagnostics keep the bays busy, but the exhaust, the charging system and the transmission all get the same warranty.
- Check Engine Light & DiagnosticsA free warning light scan, then a real diagnosis. A loose gas cap and a failing sensor throw the same amber light, and you should not pay to find out which one you have.Diagnostics
- Air Conditioning Service & RepairLeak detection, compressor and condenser work, evaporators and cabin filters. An Arkansas August is not the week to find out the system is empty.Air conditioning
- Oil Change & MaintenanceSynthetic, conventional and high-mileage oil, filters, fluids and a multi-point inspection. Every 5,000 to 7,500 miles is the interval we actually recommend.Maintenance
- Transmission ReplacementInspection first, a written estimate second, and honest advice on whether replacement is genuinely necessary. We fit Jasper remanufactured units.Transmission
- Exhaust System ServicesCatalytic converters, manifolds, leak repair and inspection, so the car runs quiet and clears emissions.Exhaust
- Tires & Wheel AlignmentTire sales, rotation, balancing and four-wheel alignment, with the steering and suspension checked while the wheels are off.Tires & alignment
- Steering & SuspensionShocks, struts, bushings and steering components, diagnosed on the lift rather than guessed at from the driver's seat.Steering & suspension
- Electrical, Alternators & StartersBatteries, alternators, starters, charging faults and the wiring problems that only show up when it rains.Electrical
200 Longhills Rd W
Look into the bay before you leave the car
Four things worth knowing about the shop your vehicle is going into.
The floor
Two lifts, and a car on each most days
Longhills Road is not a dealership service drive. It is a working shop with the doors up, and you can see straight into the bay you are handing your car to.
The diagnosis
We look before we quote
The estimate comes after the inspection, in writing, and it does not turn into work until you say so. That order has not changed since 1990.
The repair
Most makes, most models, domestic and foreign
Brakes, exhaust, cooling, charging, suspension, transmissions. If it drives into Benton, it generally drives back out of here.
The people
The same faces, year after year
There are seven of us. You will speak to somebody who has actually seen your car, not a call center reading a ticket number back to you.
Saline County, since 1990
Thirty-six years of the same shop, the same road, the same warranty.
Baxley's has repaired cars from 200 Longhills Rd W since 1990, and serves Benton, Bryant and Salem. We are members of the Automotive Service Association and Automotive Service Excellence, and we fit Jasper remanufactured engines and transmissions.
- Family-owned since
1990
Family-owned since
- Google rating, 139 reviews
4.5
Google rating, 139 reviews
- Mile warranty on parts and labor
24k
Mile warranty on parts and labor
- Towns served: Benton, Bryant, Salem
3
Towns served: Benton, Bryant, Salem
Collected on itCovered in full
“Amazing work, honest business, and good people! A couple of years ago, Baxley's installed a new condenser in my husband's truck. Recently, it developed a hole and needed to be replaced. It wasn't anyone's fault, it was just one of those things. We dropped the truck off yesterday morning and picked it up today, and the repair was completely covered under warranty. In a world where it's easy to be taken advantage of (especially when you don't know much about vehicle repairs) it's refreshing to find a business that is honest, trustworthy, and stands behind its work.”
A condenser we fitted a couple of years earlier developed a hole. The truck came in one morning and went home the next day, and the repair was covered. That is what the 24,000 miles is for.
No appointmentWalk-ins when free
You do not need a service advisor to book a car in.
Call the shop and you will get somebody who can look at the board and tell you honestly whether today works. If it does not, we will tell you that too, and we will tell you when it does.
Before you call
The questions we get asked at the counter
Yes. Baxley's runs a complimentary local taxi service for customers, to and from the shop, while we have your vehicle.
We stand behind our work with a 2-year or 24,000-mile warranty on parts and labor.
Scheduling ahead gets you through faster, but we take walk-ins whenever the bay is free. Call (501) 466-7483 and we'll tell you honestly what today looks like.
Always. We give you a written estimate and get your approval before any repair work begins.
It depends on the job. Basic maintenance like an oil change or tire rotation is usually under an hour. Brake work, diagnostics or engine repairs can take several hours to a full day. We give you an estimated completion time once we have looked at the vehicle.
Both. OEM parts match your vehicle's original specification; aftermarket parts can cost less. We explain the trade-off on your specific repair and let you decide.
It can be anything from a loose gas cap to a real engine or emissions fault. We scan warning lights free of charge and tell you what the code actually means before you commit to anything.
Yes. We offer a Synchrony Financial credit line with 0% interest on purchases of $199 or more when paid off within six months, with no annual fee and online account management.
For most vehicles, every 5,000 to 7,500 miles depending on how you drive and what your manufacturer recommends.
Benton, ArkansasSince 1990
Bring it to Longhills Road.
Benton, Bryant and Salem, most makes and models, and the same warranty on every job that leaves the bay. Call the shop and we will tell you what we can do and when we can do it.
- Address
- 200 Longhills Rd W
Benton, AR 72019 - Hours
- Mon - Thu: 7:30 AM - 5:30 PMFriday: 7:30 AM - 5:00 PMSat - Sun: Closed